1. Where is the best place to have the party?

The best place to do the party is a driveway or the front lawn of the house. You can host your party on both grass and concrete surfaces.

2. How do I clean the foam area when I’m done?

The foam dissolves by itself and there is very minimal cleaning if any. Spray the area with water or simply let it go away on its own. It's a foam! Foam are composed of more than 99% water and the other less than 1% is the foam powder surfactant blend solution. We will handle the cleaning provided there is access to water hoses.

3. Is the foam slippery?

The foam when mixed properly is as slippery as water. The slippery comes when you use something that is not specifically designed and created for the foam machine. Our foam is not made with soap, gels, or petroleum and essentially just breaks down to water. But water can be slippery depending on the surface and location you are doing the foam. You should never do this on a slippery surface. The best place we recommend is a concrete surface or driveway. When in doubt take a glass of water and pour it on the surface you are considering, if your shoes are slippery in that area then it will be slippery.

4. Do I get a refund back if I cancel my party?

You can cancel your party free of charge if done 7 days or more before the scheduled date. If cancellation occurs within 7 days of the party, a 50% refund will be issued. For cancellations made 24 hours or less before the party, no refund will be provided. Once the service has taken place, no refunds will be issued. Please note that there are no refunds based on dissatisfaction with the service. We strive to provide excellent service and exciting parties.

5. What are the contingencies for bad weather?

In case of bad weather, you will be able to reschedule your party to a different date or time (same day) or receive a full refund.

6. How many kids can attend the party?

Up to 20 kids can attend the party. If you are planning a party with more than 20 kids, please contact us at hellobubblestop@gmail.com before booking. We will assist you in planning for larger numbers of participants.

7. What is the best type of clothes to wear?

We recommend children wear a white T-shirt that can be disposed of if color powder or colored foam will be used during the event. Additionally, we recommend swimwear, swimming goggles, and non-slippery shoes for safety. Please note that both grass and cement surfaces can become slippery.

8. What areas of town do you service?

We service the Dallas area. If you are outside Dallas, please contact us first to make sure we can service your area. If the party is outside of Dallas County, there will be an additional mileage flat fee of $50.

9. What happens if the bus breaks and you cannot come to the party?

In the event that the bus breaks, we will issue you a full refund.

10. Where will you park the bus?

The truck is fairly long, please have vehicles removed from the front of your house to make sure there is enough space for the foam bus.

11. What are the dimensions of the bus?

Bus type: Chevy Express Shuttle Bus Length: 23 ft Height: 8.7 ft Width: 7.4 ft

12. What happens if you are late?

The Bubble STOP will do its best to arrive exactly at your reserved time. Due to potential travel delays, allow up to 15-20 minutes for the bus to get to your party. In the event that the Bubble STOP is running late, the driver will call you on the phone number provided at the booking.

13. Is the foam toxic?

Our foam is 100% toxic-free. This makes it safe for you, your kids, and the planet. Our foam is not made of soap, but it is 100% naturally organic without petroleum or any harsh ingredients. The powder solution is a surfactant blend. Surfactant is strictly a foaming agent you find in your shampoo, shaving cream, toothpaste, and bubble bath. The difference is there aren’t any additives for cleaning or scent. The solution doesn’t cause harm to eyes, skin, or the environment. It is strictly a foaming agent.

14. Does the solution leave stains?

No, It does not contain any dyes. Stains may occur if you use color powder or colored foam.

15. Will the kids get wet?

Yes, although not drenched like with a garden hose, the more the kids play in the foam, the wetter they will become. It's advisable to have the kids change their shoes and clothes. It's also a good idea to have towels readily available.

16. Do the kids need to wear goggles or face protection?

NO, it's not required, our solution is 100% toxic-free and will not irritate their eyes. Here are some recommendations that we suggest: 1) Make sure the kids are not rubbing their eyes/face with their dirty hands. 2) When trying to remove the foam from their face, the more they rub their face/eyes with a towel or shirt they can irritate their face. Dabbing their face with a clean towel or using the back of their hands is ideal. However, if you prefer to use goggles, that is your choice.

17. Is this safe for my grass/lawn?

YES, our product is Toxic Free but the longer people are playing on your grass several things may happen: 1) Grass can get broken down to mud. 2) Grass is slippery and some kids use that as a slip and slide. 3) Grass can become brown from lack of sun exposure. Artificial grass is an exception to this.

18. Do you offer Add-ons?

YES, color powder and colored foam are available for an additional fee.

19. How does your party work?

The foam is typically dispensed through a foam machine mounted on the bus, creating a foam shower. As the foam spreads along the bus, it moves forward approximately 10 to 13 feet ahead of the bus.

See a short Video - How it works

Did we answer all your questions?
Time to get Foamy!